ITIL® 4 Leader: Digital and IT Strategy Certification

The ITIL® 4 Certification Training provides professionals with in-depth knowledge of IT service management (ITSM) principles and best practices. Delegates will develop the skills to align IT services with business objectives, manage risk, optimize IT operations, and enhance service delivery. This training introduces ITIL’s lifecycle approach, helping organizations improve efficiency and enhance customer satisfaction.

Highlights

  • Master IT service management best practices to drive business success.
  • Develop expertise in aligning IT strategies with organizational goals.
  • Enhance service quality and improve customer satisfaction.
  • Advance your career prospects with globally recognized ITIL certifications.
  • Increase your earning potential with ITIL expertise in high demand.

Training Modes

Instructor Lead - Online

Live, expert-guided sessions.
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Classroom - Offline

Interactive, in-person learning.
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Corporate Training

Tailored, On-site training
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About This Course

Course Overview

The ITIL® 4 Leader: Digital and IT Strategy (DITS) Certification is designed for IT executives, directors, and professionals responsible for shaping and implementing digital and IT strategies.ITIL (Information Technology Infrastructure Library) is the world's leading IT Service Management framework, helping organizations leverage technology for business transformation.

This course is ideal for individuals seeking to:

  • Develop strategic IT leadership skills
  • Understand digital transformation frameworks
  • Align IT and business strategies
  • Manage digital disruptions effectively

Course Plans

Course Objectives

By the end of this 2-day training course, participants will:

  •  Understand the impact of disruptive technologies on IT strategy
  •  Learn risk management and value creation in digital environments
  •  Gain proficiency in ITIL frameworks for decision-making
  •  Develop leadership skills to drive digital transformation

Who Should Attend?

This course is suitable for IT professionals involved in IT and digital strategy, including:

  •  IT Service Managers
  •  IT Project Managers
  •  Enterprise Architects
  •  Quality Assurance Managers
  •  Digital Service Professionals
  •  Business Strategists
  •  Key Stakeholders

Curriculum

Course Modules

1. Introduction to ITIL® 4: Digital and IT Strategy – Understanding IT service management and digital transformation.

2. What is Digital and IT Strategy? – Exploring business models, digital organizations, and IT frameworks.

3. Strategy Journey – Mapping the steps to IT strategy development.

4. Introduction to Vision – Creating a vision and responding to digital disruption.

5. Strategy Planning – Understanding strategy cycles, financial aspects, and business models.

6. Strategic Approaches for Digital Organizations – Customer journeys, automation, workforce strategies, and technology modernization.

7. Strategy Discussion and Approval – Business case development and portfolio management.

8. Implementation & Execution – Applying change models and digital transformation initiatives.

9. Measuring Success – Metrics, dashboards, and strategy reviews.

10. Sustaining Momentum – Long-term digital transformation strategies.

11. Digital Leadership – Leadership skills, agile management, and emerging technology evaluation.

12. Managing Innovation and Emerging Technologies – Innovation frameworks and technology adoption.

13. Managing Strategic Risk – Risk management strategies in digital environments.

Exams

ITIL® 4 Leader: Digital and IT Strategy (DITS) Exam Details

  •  Format: Multiple Choice
  •  Number of Questions: 30
  •  Passing Score: 70% (21/30)
  •  Duration: 60 minutes
  •  Exam Type: Closed Book

Frequently Asked Questions

This course focuses on aligning IT strategies with business objectives and developing leadership skills for digital transformation.

The course covers digital transformation, IT strategy, business models, risk management, and strategic leadership.

Unlike other ITIL® certifications, which focus on operational processes, this course emphasizes strategic IT leadership and digital transformation.

This course enhances strategic leadership capabilities, making professionals well-equipped to drive digital transformation and IT-business alignment.

The Zurtify Academy is a leading provider of this certification in the United Kingdom.

The training fees start from £1,995.

Join The Zurtify Academy ’s Online Instructor-led ITIL® 4 Leader: Digital and IT Strategy Certification and gain in-depth knowledge from industry experts—all from the comfort of your home. This virtual training mirrors the classroom experience, ensuring real-time interaction, structured learning, and expert guidance without compromising quality.

Live Classes – Participate in scheduled sessions with a live instructor and fellow delegates.

Interactive Learning – Engage in activities, discussions, and direct communication with trainers and peers.

Top-Tier Trainers – Learn from a handpicked global pool of expert instructors.

Proven Expertise – Benefit from 10+ years of quality, instructor-led training, equipping professionals with career-advancing skills.

Global Accessibility – Access training from anywhere in the world, with courses available across multiple time zones.

For those who prefer face-to-face interaction, The Zurtify Academy offers the ITIL® 4 Leader: Digital and IT Strategy Certification in 490+ locations across 190+ countries. Our classroom training provides a structured, immersive, and engaging learning experience led by industry experts.

Highly Experienced Trainers – Learn from professionals with 10+ years of industry experience, ensuring an engaging and insightful training experience.

State-of-the-Art Training Venues – Train in high-standard, distraction-free environments for optimal learning.

Small Class Sizes – Enjoy personalized attention with limited class sizes to foster discussions and collaboration.

Best Value for Money – Get competitive pricing with a price-match guarantee for the best value.

Enhance your organization’s capabilities with The Zurtify Academy ’s In-house/Onsite ITIL® 4 Leader: Digital and IT Strategy Certification, delivered directly at your workplace. Experience expert-led training while reducing travel costs and optimizing productivity.

Tailored Learning Experience – Customize the course to align with your business goals and project needs.

Maximize Your Training Budget – Reduce additional costs and invest in high-quality professional development.

Team Building Opportunity – Strengthen collaboration and knowledge-sharing among team members.

Track Employee Progress – Easily monitor and evaluate learning outcomes and performance.

No matter your learning preference, The Zurtify Academy ensures a high-quality, interactive, and effective training experience tailored to your professional growth.

For more details on ITIL® Certification Training in the UK, explore available courses with The Zurtify Academy .

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